What do I do if I can't see any data in my App?

If you're having trouble viewing data in your app it may be because your Datalogger is not connected. In order to help, we have a helpful guide below that will walk you through the process of connecting it.

If you're having trouble viewing data in your app, it may be because your app is not connected to your Datalogger. Don't worry, we have a helpful guide below that will walk you through the process of connecting your Datalogger. Additionally, you'll find some useful information on signal strength and testing.
 
How do I test signal strength?

How do I connect my Datalogger?

Please find below a step-by-step guide on getting your Datalogger set up!

There is also a video guide here
Step 1 - Long press the reset button for 15 seconds until the yellow and green LEDs are quickly flashing. You will find this button at the back of your data logger.

Step 2 - Open settings on your phone go to Wifi and connect to the data logger hotspot.

Wi-Fi name: Solis_serialnumber
Password: 123456789

Please wait until connected before moving on to the next step.



Step 3 - Open a web browser and enter 10.10.100.254 



Step 4 - You will then see a box appear, requesting a username and password. Fill in the username and password below, and click login

Username: admin

Password: 123456789 



Step 5 - Select Quick set



Step 6 - Search for your home router WIFI, and enter your WIFI 
password.

It takes about 10 seconds for the data logging stick to connect to the network. If the green LED on the data logger turns solid, it means the setup was successful!


If the LED keeps flashing, please redo these steps and make sure the wifi password is correct.



Datalogger requirements:

Please note that the Data Logger requires a minimum signal strength from your WIFI of 40% in order to remain connected.

Testing signal strength:

In order to test the signal strength to your Data Logger, please connect your phone to the WiFi network that is connected to the logger and run a 'speed test' while standing by the Data Logger itself. You can do this by searching 'speed test' in Google on your phone's browser. If you find that the speed is below the minimum, then you may benefit from a WiFi range extender.

If you have any queries about your Datalogger, please do not hesitate to reach out to our Installation team at myinstall@makemyhousegreen.com for further help.