If you ever have any questions or concerns about the data displayed in your app, don't worry! We have some helpful steps for you to follow.
From time to time, it is not uncommon to encounter certain issues with your Solis device. Fortunately, many of these queries can be easily resolved by performing a firmware update directly from Solis. To initiate the troubleshooting process, we recommend raising a ticket with their technical team.
You can do this by raising a ticket directly with Solis Service Centre.
This will ensure that your issue is promptly followed up on and that you have a direct point of contact with their support staff. This will allow for a more efficient resolution of any concerns or questions you may have.
Furthermore, the Solis Service Support Centre offers a fantastic resource of frequently asked questions. This comprehensive collection of information can provide you with quick answers and solutions to common queries. Whether you need assistance with setup, troubleshooting, or general inquiries, the Service Centre is a valuable tool to help you make the most out of your Solis device!